So the actual culprit is Google Chrome behind multimedia keys not working in media players.Īnd that’s the reason behind Chrome.exe showing on Lock Screen in Windows 10. So now you can use multimedia keys on YouTube or other websites to play, pause, stop, forward, backward, mute videos or songs in Chrome. Google Chrome blocks multimedia keys from working in other apps.Īctually Google Chrome 74.0 and later versions come with this new feature called “ Hardware Media Key Handling” which enables users using media keys to control the active media session on web pages. This problem occurs when Google Chrome is running in your computer even if it’s minimized. So whenever you press the multimedia keys, they only work in Google Chrome and not in other media software programs like Spotify, iTunes. Google Chrome takes over or hijacks the multimedia keys of your PC keyboard. Multimedia Keys Not Working in Apps After Upgrading Firefox Browser If you are using Firefox browser, following article will help you in fixing the issue: UPDATE: New versions of Mozilla Firefox web browser also come with similar feature and may cause similar issues to users. If you are using Google Chrome browser in Windows 10 and a webpage is playing a video or audio clip and you lock your device (WIN+L), the Lock Screen shows Chrome.exe rectangular fly-out with play/pause/next/forward buttons. UPDATE: Our readers have also reported another problem which is related to this issue and solution. You are unable to use multimedia keys in any media player program. Now none of the multimedia keys present on your computer keyboard works to control the playback in these software. You play, pause, stop songs and select next/previous songs using multimedia keys.Įverything was working perfectly since months or years and suddenly, the multimedia keys stopped working in Spotify, iTunes or other media playing software. You listen to music using Spotify, iTunes or any other media player desktop software program in your Windows computer or Mac and you control the playback of media files using multimedia keys present on your keyboard.

Chrome.exe is showing on Windows 10 Lock Screen inside a dark black fly-out rectangle with playback buttons such as play/pause/next/forward.

Multimedia keys are not working in Spotify, iTunes and other media playing software.The solution given in this tutorial will help you in fixing following issues:

Open spotify app in itunes